Thinking about outsourcing your credit control but not sure what actually happens? Here’s a plain English guide to what it looks like in practice.

Credit control rarely collapses all at once. It slips. Here are five signs your process needs attention, and what to do about each one.

The UK government announced sweeping late payment reforms in March 2026 - the toughest crackdown in over 25 years. A 60 day payment cap, mandatory interest, and a strengthened Small Business Commissioner with real enforcement powers. It is genuinely significant. But legislation is reactive, and rights only protect you if you have the process to back them up. Here is what changed, and what it still cannot do for you.

If you've ever hesitated to get help with your unpaid invoices because you didn't want to feel like you were "sending in the debt collectors" - you're not alone. Credit control and debt collection are not the same thing. Here's what the difference actually means for your business.

Not everyone who gets in touch with me is ready to outsource their credit control - and that's completely fine. But I was finishing discovery calls pointing people in the right direction and sending them away without anything concrete to work with. The Credit Control Foundations Kit is what I wish I'd been able to hand them then.

You sent the invoice. You did the work. You just need paying. So why does chasing it feel like a second job? Here's what late payments are really costing your business - in time, money, and energy.

Most small business owners know they should be on top of their invoices, but between running the business and looking after clients, it falls to the bottom of the list. This post explains what credit control actually is, why it's not the same as debt collection, and how to know if your business needs it.