Services

Your invoices paid on time. Your customer

relationships protected.

INcharge Services is the outsourced credit control partner for UK SMEs who want want to understand their cashflow, without ever having to pick up the phone to a debt collector.

Debt collectors chase. Credit controllers prevent. INcharge is the step before it ever gets that far.

Choose your level of support

All plans include structured credit control, email and phone follow ups, query management, and regular reporting - tailored to your invoice volume.

BRONZE

£550 per month*

Stable, lower volume ledgers needing consistent, professional follow up.

What's included

  • Up to 50 invoices per month

  • Standard INcharge credit control structure

  • Monitoring of overdue balances

  • Monthly debtor reporting

  • Collaboration with your bookkeeper or accountant

Get Started

SILVER

£1,000 per month*

Growing businesses needing active management and improved visibility

Everything in Bronze, plus

  • Up to 100 invoices per month

  • Enhanced credit control structure, tailored to your business

  • Proactive identification and resolution of queries

  • Fortnightly review of aged debt and priorities

  • Documented credit control processes

  • Optional 30-minute monthly review call

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GOLD

from £1,500 per month*

Complex or high-volume businesses requiring strategic ledger leadership

Everything in Silver, plus

  • Strategic sales ledger leadership

  • Bespoke credit control framework

  • Full written Credit Control Policy

  • Priority support and escalation handling

  • Weekly reporting

  • Monthly 60-minute strategic debtors review call

Get Started

Important note on ledger condition. Monthly pricing assumes the sales ledger is in a suitable condition for ongoing management. Where there is aged debt, unresolved queries, or misallocations, a one off Ledger Stabilisation phase may be required first.

*All monthly retainers are subject to a one-off onboarding fee of £350

WHY INCHARGE

Credit control is not debt collection

Many SME owners confuse the two - but they're fundamentally different services with different outcomes for your customer relationships.

Debt collection

When things have already gone wrong

✕ Reactive - triggered after payment fails

✕ Often no win, no fee - blended with recovery

✕ Transactional relationship with your customer

✕ Risk of reputational damage

✕ You're already in a difficult position

INcharge credit control

Before it ever becomes a problem

✓ Proactive - structured follow up from day one

✓ Fixed monthly retainer - no hidden fees

✓ Preserves your customer relationships

✓ Professional, calm communication under your brand

✓ Cashflow becomes predictable, not stressful

OTHER SERVICES

  • A focused, time bound intervention to unlock cash that's already owed. Ideal where aged debt has built up and follow up has slipped.

    Includes

    • Structured recovery of overdue invoices

    • Resolution of outstanding queries

    • Professional communication with customers

    • Agreed and monitored payment plans where required

    • Documented recovery tracker for ongoing use

  • For businesses with a smaller number of invoices a month who are managing their own ledger. Everything you need to do it properly - before you're ready to hand it over.

    Includes

    • Professional email and reminder templates

    • Credit control workflow guidance

    • Query tracking tools

    • Payment follow up scripts

    • Simple systems to stay consistent

  • Managing credit control in-house but know it could be better? A one off expert review and action plan so your team can manage the ledger confidently.

    Includes

    • Full review of your current process and aged debt

    • Recorded strategy session with recommendations

    • Practical templates, scripts and workflow guidance

    • 30 days of follow up email support

GET IN TOUCH