WHY INCHARGE?
Credit control is about more than chasing invoices.
Anyone can send an overdue payment email. Effective credit control means knowing when to follow up, what to say, when to pick up the phone, how to deal with a query and when an account needs firmer action.
With more than 20 years' experience across credit control, invoice finance, debt collection and asset recovery, I bring that judgement to the credit control work I do for my clients.
The result is consistent, professional credit control that helps you get paid while protecting the customer relationships you've worked hard to build.
WHAT MAKES THE DIFFERENCE
Experience changes how credit control is handled.
CONSISTENCY
Your invoices don’t get forgotten.
Regular, structured follow-up means overdue invoices don't slip down the list when running the business gets busy.
JUDGEMENT
Knowing when to change approach.
An ignored email, a genuine query and a repeatedly broken payment promise don't need the same response. Experience means knowing what to do next.
REPUTATION
Your customers are still your customers.
Getting paid shouldn't mean damaging valuable customer relationships. Communication stays clear, professional and appropriate to the situation.
WHAT THIS MEANS FOR YOU
More control. Less time spent chasing.
Good credit control isn't just about reducing overdue invoices. It's about knowing what's outstanding, what's being dealt with and what needs your attention - without having to manage it all yourself.
With INcharge, your invoices are followed up consistently, payment promises are tracked, queries don't get forgotten and problems are escalated when they need your input.
You stay informed without having credit control sitting on your to-do list.
Better visibility
Know what's outstanding, what's expected in and where there are problems.
More consistency
Follow-up happens when it should, even when your business gets busy.
More time back
Spend less time checking invoices, writing chasing emails or remembering who promised to pay when.
CLIENT EXPERIENCE
Trusted to have the conversations that matter
When you hand over your credit control, you're trusting someone with more than unpaid invoices. You're trusting them with your customers, your reputation and an important part of your cashflow.
READY TO HAND IT OVER?
Spend less time chasing. Get more control over what's owed.
If overdue invoices are taking up too much of your time, let's talk about what would make sense for your business.